Corona information in English

General informatie about the corona virus 

You can find information about corona and get tested in English on the Pharos website

Mandatory to wear a face covering

From Tuesday, December 1, it is mandatory to wear a face covering in shops, museums and theatres, among other places. In public transport a face covering was already mandatory, from now on this is also the case in stations and at bus and streetcar stops. The face covering is mandatory for everyone over 13 years of age. Read more on the website of the Rijksoverheid.

Current measures

The number of coronavirus infections is still too high, this is why the lockdown will continue until at least 9 February.

During the lockdown restaurants, bars, cafés, non-essential shops, museums and cinemas will remain closed.  Supermarkets, bakers and butchers stay open.

Overview of measures

During the lockdown, the following rules apply until 9 February inclusive.

At home and outdoors

  • You should receive no more than 2 visitors aged 13 or over to your home per day.
  • You are strongly advised to work from home.
  • Only go outdoors alone, with members of your household or in a group of no more than 2 people.


A number of locations are closed:

  • Shops (except those selling essentials like foods)
  • Locations where contact-based professions are carried out, such as hairdressers, nail salons and sex establishments
  • Theatres, concert halls, cinemas, casinos, etc.
  • Zoos, amusement parks, etc.
  • Indoor sporting venues such as gyms, swimming pools, saunas, spas, etc.
  • Restaurants, bars and cafés

The only contact-based professions that can continue are those of a medical and paramedical nature.

Schools closed until 9 February

  • All schools and childcare facilities remain closed. The same applies to colleges and universities.
  • Educational institutions will mainly be providing remote teaching.
  • Schools and childcare facilities will remain open for vulnerable students and children of people with a crucial profession.
  • In secondary education, the following activities may continue on location: practical training, lessons for students with upcoming examinations, and school exams in the year of final examinations or the year before.
  • As a precaution, and where possible, secondary school pupils being taught at school should stay 1.5 metres apart.
  • Examinations, interim examinations and practical training may go ahead in secondary vocational education (MBO), higher professional education (HBO) and university education (WO).

The possibility of opening primary schools and childcare centres earlier, perhaps from 25 January, will be looked into.


Hotels will be open, but hotel restaurants and room service will be closed.


Sports are only allowed outdoors.

  • All gyms and swimming pools are closed.
  • Matches are forbidden.
  • This applies to everyone over 18 years of age.
  • Children up to and including 17 years of age are allowed to play outside in larger teams. Or play outside matches with teams of their own club.
  • Sports canteens are closed. Changing rooms and showers are closed.
  • No public is allowed.
  • Top athletes in top competitions are allowed to train and play matches.
  • Adults may take part in sports activities on their own or with 1 other person, but only outdoors.


  • Public transport is for essential travel only.
  • Do not book any foreign travel until mid-March at the earliest and do not travel abroad.

There are some exceptions to the measures above:

  • Healthcare must remain as accessible as possible. Medical and paramedical professionals may continue their work.
  • Shops that sell mainly foodstuffs, chemists, pharmacies, opticians, hearing specialists, and stores that carry out repairs and maintenance may remain open. DIY stores may operate on a ‘click and collect’ basis.
  • Service points for sending and receiving parcels will remain open.
  • Locations providing business services (banks, mortgage lenders and estate agents) will stay open. Town halls will still be open to provide services to the public. Courts of law and other government locations will remain open.
  • It will still be possible to borrow books from libraries.
  • Community centres will stay open to provide services to vulnerable people.
  • Elite athletes in top-level competitions may train and play matches.
Adjusted services Wageningen

Visiting the municipal offices and Startpunt

The Town hall

The town hall is open for appointments only. Make an appointment by phone via 0317 – 49 29 11 or via


Startpunt Wageningen is also open by appointment only. We ask you to contact us by phone as much as possible. Startpunt Wageningen can be reached by telephone from Monday to Thursday from 9.00-16.00 hrs and from Friday from 9.00-13.00 hrs on the telephone number 0317-410160.  For more information, please visit the website of Startpunt. If it is not possible to answer your question properly by telephone, an appointment can be made at Startpunt Wageningen if your health situation permits.

Come alone and wear a face covering

Due to the coronavirus measures, it is required to wear a face covering, in the town hall and at Startpunt, and Werkpunt. Municipal services visits are by appointment only and you cannot bring another person when visiting us. Do not bring your children with you, unless your visit pertains to a product for an underage child such as a passport.

Who offers what sort of help during the corona crisis?

As a result of the coronavirus, we have been forced to change our daily routines. Because of the national measures that have come into effect, you might need help or support. Or there may be practical issues that you can no longer deal with as you once did. Or perhaps your children can no longer visit and you are often alone. Everyone experiences the consequences of the coronavirus in their own way. In Wageningen, you can contact various organisations for assistance. 

Do you have questions about your living situation, welfare, education, work, finances, healthcare, help and/or professional support?

Startpunt Wageningen

You can contact Startpunt if you have questions about your living situation, welfare, education, work, finances, healthcare, help and/or professional support. Startpunt Wageningen is open by appointment only.

How to contact Startpunt

Corona help Wageningen

Due to the corona crisis, we have less contact with one another. So it is logical that you might need help in certain situations, especially if you do not leave your house. There are welfare professionals and more than 400 volunteers* from Wageningen who can help you by:

  • Doing your grocery shopping
  • Listening to your problems
  • Teaching you how to make a video call

Help needed?

The volunteers strictly follow the guidelines of the RIVM.

Telephone contact if you are often alone? 

Would you like to talk to someone or do you need a sympathetic ear or some advice? You can phone the Red Cross Helpline: 070 - 4455 888. This number is accessible from Monday to Friday from 9.00 am to 9.00 pm and on Saturday between 10.00 am and 4.00 pm. 

Concerned about someone near you? 

Especially in this period, it is very important to pay attention to one another, because so many routine structures have disappeared or are organised differently. Sometimes you hear or see things about people around you that make you wonder if everything is okay. For example, the neighbours argue and fight a lot. Are you worried about someone around you? You can share your concerns with Startpunt at telephone number 0317-410160. And if you suspect domestic violence, you can phone Veilig Thuis 24/7 at: 0800-2000. You can find more information at:

Temporary law covid-19

As of 1 December 2020, the ‘temporary law covid-19 measures’ apply. As a result, the emergency ordinances that were previously in place do not apply any longer. With these emergency ordinances, the safety region was able to hold residents to covid measures. Such emergency ordinances are for (crisis) situations of limited duration. But the corona crisis lasts longer. That is why there is now this new national law that regulates the legal side of covid measures. More information can be found on the website of the Safety Region Gelderland-Midden.

Stricter measures during lockdown

More stringent measures will apply in the period from 16 December to at least 19 January 2021 (lockdown). For example, the maximum group size has been limited to 2 persons and almost all public locations are closed. In order to regulate this legally, the Temporary Law ‘Covid-19 Measures’ has been amended. The official announcement of this change can be found on

Extra support for independent entrepreneurs in relation to the coronavirus

Temporary Bridging Scheme for Self-Employed Entrepreneurs (TOZO)

If you have a viable business and you are struggling financially due to the coronavirus, you may be eligible for the Temporary Bridging Scheme for Self-Employed Entrepreneurs (Tijdelijke overbruggingsregeling zelfstandig ondernemers, Tozo). The Tozo consists of two options: income support and a business loan. You can apply for one or both of these options. This scheme is also open to self-employed professionals. The regulation is based on the existing decree on income support for independent entrepreneurs (Besluit bijstandverlening zelfstandigen, Bbz), but with accelerated processing and payment.

The extended Tozo 3 scheme was introduced retroactively from 1 October 2020 and will be effective until 31 March 2021. The second scheme is open to all entrepreneurs, irrespective of whether they applied for Tozo 1 or 2. If you already applied for and received Tozo 1 or 2, you will have to apply separately for Tozo 3 to receive it. In this case the application process will be faster, as we already have your personal details. When you apply for the bridging scheme, you will also be granted immediate deferment of payment of your municipal taxes. You can apply for the Tozo 3 regulation on the website of the Municipality of Ede, which is responsible for granting the regulation on behalf of Wageningen. 

The conditions for requesting a business loan can also be found on this website. 

Information in other languages

You can find information about corona in other languages on the Pharos website. The Government of the Netherlands also has information on posters in other languages available (English, Arabic, Turkish, Polish, Spanish en Papiamento). You can download these posters on the website of the Government of the Netherlands

Press conference in several languages

National helpdesk status holders

Status holders (refugees with a residence permit) who speak Arabic or Tigrinya who have questions about the corona or covid-19 crisis can call a national helpdesk free of charge at 085 - 580 88 00 (every working day between 2 pm and 4 pm). The helpdesk can answer their questions about corona in their own language.

Corona information in Dutch